Frequently Asked Questions
Everything you need to know about shopping with LH Home.
What is the typical delivery time for furniture orders?
Standard shipping for in-stock items usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, LH Home ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor items?
We offer a 30-day return window for most decor items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your shipment in real-time.
Are your wood products sustainably sourced?
Yes, LH Home is committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and interest-free installment plans through Affirm.